Advanced Dermatology Pearland at 2950 Cullen Parkway #102 in Pearland, Texas

Customer Reviews about Advanced Dermatology Pearland

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  I was not happy with the service I received. I went for acne scar treatment but I felt like I was diagnosing myself. I say this because the doctor never offered anything that I didn't ask for. Either I did my research very well or the doctor just wasn't really interested in helping me. She would ask what's bothering me each time like it was a new consult. I would say so and so is bothering me so I was wondering if I could try this or that and she would say ok.. she recommended nothing but a very harsh pill called Accutane that causes birth defects and other issues. Once I declined that it was like that's it, she had nothing else. Also, I did get a peel. The tech wasn't helpful either. She constantly tried talking me into getting what she received and pulled out her iPad showing pics of herself, which is helpful but I saw no difference at all. I just felt she continued to push her treatment on me even though I'd declined several times. Lastly, each time my doctors would end up leaving, so I would have to explain everything again. This happened 3 times. I eventually stopped scheduling. Didn't receive an email saying hey its time for another appt, nothing. Only emails informing me when my doctor was leaving and passing me to yet another doc.
  October 23, 2017

  by Ashley S
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  To begin with it was about a month before I could get a position. On the day of the appointment, I got lost and ended up about 20 miles from the office. I called and explained the situation. My appointment was originally for 1:30pm. I arrived at the office about 1:50pm., filled out new patient forms and waited. And waited. At this point, I asked the clerk how much longer and she said I wouldnt get out before 4:00 pm. and I was late. She said the doctor was running 15 mins late. Well if I was late for my appointment, where what happened to my 30 mins. Usually doctor's office with work you in as soon as you can. If not, you are INFORMED of what is going on. I left. Horrible customer service and I despise waiting. My suggestion: STOP overbooking. It's not consumer friendly. Schedule the appt at the time the patient is called it. Gladly going somewhere else!!!!
  May 30, 2017

  by Cassandra Dominick

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About Advanced Dermatology Pearland in Pearland